Updated Feb 19 2003

Setting up a GP/IR Series Canon SCSI Scan Board
 

This document has been created to assist you in connecting a GP/IR Series scanner.

Click here for information related to the IR Network Scanner Page
 
 

2.  What will I be able to do?
16.  What Canon scanning applications require the ASPI layer?
17.  What kind of error will I get if my ASPI layer is out of date or not present?
18.  I have Windows 95 and NT4.  How do I check and update my Adaptec cards ASPI layer?
19.  I have Windows 98, NT4, Me, 2000, or XP.  How do I check and update my Adaptec cards ASPI layer?
20.  I need more detail on the ASPI mess
27.  I am having problems with my TWAIN software.  I need some help
28.  I'd like to get a shareware or freeware image application that supports TWAIN scanning and Viewing JBIG files
29.  I'd like to test the capabilities of my TWAIN device.  I'd like a simple program that can do that.
30.  I am getting Twain errors with a Canon Lide 30 USB scanner.  I need help
 
 

1.  I have an IR5000 and I need help regarding Network Scanning
Click here for information related to the IR Network Scanner Page
 
 

2.  What will I be able to do?

Installing a GP/IR Series scanner board will allow you to scan documents from the GP/IR product to a computer running Windows 95 and Windows NT 4 using a SCSI interface.
If you are using Windows 98 Me, 2000 or XP Please see item 19
 

3.  Which Canon Printers does this apply to?

GP 30/55
GP 200  (Peerless and EFI)
IR 210
IR 330/400

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4.  Can I network Scan?

For the GP 30/55, GP 200  (Peerless and EFI), IR 210, IR 330/400 products;
There is currently no Canon only Network scanning solution for the GP/iR products line
Canon does have available 3 third party Network scanning solutions
Please refer your questions to your Canon Sales representative.
     
    Solution Name
    I need more info
    Ecopy or Simplify ShareScan 
    Axis Scan Server 7000
For the newer Canon printers (iR 105 105-M1 2200 2800 3300 3300i 5000 5000i 5000-L1 6000 6000i 6000-L1 7200 8500-M1);
Network scanning is the only method of scanning.
Click here for information related to the IR Network Scanner Page
 
 

5.  What will I need?

For the GP 30/55, GP 200  (Peerless and EFI), IR 210, IR 330/400 products;
A scanner board for the GP series or IR product.
A SCSI interface for the customers PC
A SCSI cable
A TWAIN or ISIS driver
A Scanning Application
 
 

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6.  What does the Scanner board B1 (GP 30/55) come with?

Scanner board
Installation guide
SCSI Terminator
Not sure about Scangear, TWAIN and ISIS
 
 

7.  What does the Scanner board C1 (GP 200 IR 210) come with?
Scanner board
Installation guide
SCSI Terminator
Scangear and TWAIN driver (Downloadable from www.canon.ca)
ISIS Driver and Pixview Application
 
 

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8.  What does the Scanner board D1 (IR 330/400) come with?
Scanner board
Installation guide
SCSI terminator
Scangear and TWAIN driver (Downloadable from www.canon.ca)
ISIS Driver and Pixview Application
 
 

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9.  What is ScanGear and TWAIN?

Scangear is the Canon application that uses a TWAIN interface.
TWAIN is a general purpose scanning standard.
Believe it or not, it is an acronym for Technology Without An Interesting Name.
For basic scanning purposes, Scangear and TWAIN is all you will need.
We have more TWAIN info here.
 
 

10.  What then is ISIS?

ISIS is an acronym for Image and Scanner Interface Specification.
It is a professional scanning standard.
ISIS drivers are written exclusively by one company Pixel Translations
In most cases, ISIS drivers are a purchasable item. They are most often purchased through the scanner company.
 
 

11. Can I scan with Imaging?

Imaging is a native application in Windows 9.x and NT.
It does support scanning in Windows 9.x
It does not support scanning in Windows NT. This is a NT limitation, sorry.
If you need proof, see KB document 161081 from http://support.microsoft.com/
Click here for links to some alternative programs
 
 

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12.  What must I do to the customers environment?

You must ensure a SCSI card is installed  in the customers Windows 9.x/NT machine.
You must provide or request the customer provides a SCSI cable.
 
 

13.  What kind of SCSI cable do I need?
Don't go cheap. You will regret it. Get a good quality cable, 6 feet or less in length.
The GP/IR products have a Half Pitch SCSI 2 (High density 50 Pin) Female socket.
If you use an Adaptec 2930cu, the same connector will be on the PC end.
If you use another type of card (good luck) make sure the cable will connect to it.
We recommend getting a card that has the 50 pin female connector.
 
 

14.  What are the recommended SCSI cards?

The recommended SCSI boards are either of the following:
Adaptec 1542 (ISA)
Adaptec 2940 (PCI)

Here is a field update provided by Charles Kelly, thanks Charles

"I believe the 2940 is discontinued, we have used the 2930u (or 2930cu) successfully, but had problems with the 191160 model connected to the iR330/400 series."
 
 

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15.  What is ASPI?  What is ATAPI?

Here is what PC Webopediasays regarding ASPI

ASPI
Short for Advanced SCSI Programming Interface, an interface specification developed by Adaptec, Inc. for sending commands to a SCSI host adapter. ASPI has become a de facto standard that enables programmers to develop applications and drivers that work with all ASPI-compatible SCSI adapters.
 

Here is what PC Webopediasays regarding ATAPI

ATAPI
Short for AT Attachment Packet Interface, an extension to EIDE (also called ATA-2) that enables the interface to support CD-ROM players and tape drives.

Hosts control ATAPI devices using SCSI command packets. The SCSI command packets are transported over the ATA interface, instead of the parallel SCSI bus. This cool hack is described in ATA/ATAPI-5.  Taken from http://www.stanford.edu/~csapuntz/ide.html

So in basic terms, ATAPI is SCSI over an ATA interface.
 
 
 

16.  What Canon scanning applications require the ASPI layer
We tested Scangear and Pixview applications for the IR330/400 and the MS400/500 to get an idea
As a rule, if your scanning application requires a SCSI cable, consider ASPI32.EXE
 
 

17.  What kind of error will I get if my ASPI layer is out of date or not present?
 
 

Internal Error occurred. (Code: 4000)
Scanner driver will be closed
An error occurred while trying to open the Data Source
The necessary file may be missing or damaged,
or the settings may be incorrect.  Reinstall the scanner driver.
The scanner driver will be closed
Cannot open the TWAIN driver, Make sure the twain driver is not
opened in another application or scanner connection is proper

18. I have Windows 9x and NT4.  How do I check and update my Adaptec cards ASPI layer?
Adaptec makes two utilities called ASPICHK.EXE and ASPI32.EXE
These utilities are designed only for Windows 95 and NT4

     
    ASPICHK.EXE
    A small utility to check the ASPI layer for Windows 95 and NT4
    ASPI32.EXE
    An automatic upgrade utility to update the ASPI layer files. A reboot is required
If required, goto use the links above to download these files
As of March 2002, the latest ASPI version is 4.60
 

19.  I have Windows 98, NT4, Me, 2000, or XP.  How do I check and update my Adaptec cards ASPI layer?
Here is some information from http://www.adaptec.com
"On 14 Feb 2002 Adaptec released ASPI drivers version 4.70 for Windows 98, NT 4, Me, 2000 and XP
This includes the ASPICHK version checking utility.
Do not use this version of the ASPI layer in Windows 95. Use ASPI version 4.60.
Adaptec provides this software without charge and as a courtesy to Adaptec product users but offers no technical support regarding this software.

Get the Windows 98, NT4, Me, 2000, or XP ASPI layer 4.7 here http://www.adaptec.com

 
20.  I need more detail on the ASPI mess
 
 
Sorting out the ASPI driver mess 
http://www.ncf.carleton.ca/~aa571/aspi.htm
This is a really good SCSI page
Steve Gibsons ASPI_ME
http://grc.com/aspi_me.htm
Steve Gibson's ASPI_ME fixed the ASPI layer issues until Adaptec got jealous and made him take it away.  He's working on his own version right now. Steve makes very small, very powerful, very excellent, and some very free software.  Give him a visit at http://grc.com
The ASPI Layer
 http://www.mrichter.com/cdr/primer/aspi.htm
Another good SCSI page
 
 

21.  What application does the customer require?

This is up to the customer. Some applications support TWAIN, some ISIS, some both.
If the application is TWAIN or ISIS compliant it should work.
Sometimes, todays release of an Application may not work with yesterdays driver.


To be safe, always call to confirm.
 
 

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22.  What are the Canon Part Numbers?
 
 

Model
Part Number
Details
GP 30/55 Interface Board B1
F61-5693-SET
  
GP 200 IR 210 Scanner Board C1 
F61-6542-SET 
  Includes Scangear, Twain driver, ISIS driver and Pixview
IR 330/400 Scanner Board D1
 F61-7107-SET 
 Includes Scangear, Twain driver, ISIS driver and Pixview
GP/IR Series ISIS Driver/Pixview Utility 16/32Bit
F1-ISIS-K01
 Normally included with new board purchases.  Only order if required

 

23.  How much scanner board memory is on-board and is it upgradable?
 

 
Model
On-Board Memory
Upgradable
GP 30/55
Need to Confirm
No
GP 200
10MB
No
IR 210
10MB
No
IR 330/400
10MB
No


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24.  How can I test my installation?

If installing the Twain driver and Scangear, their appears to be no installed application to quickly test things out.
In Windows 9.x, you can run Imaging (Native) to test.
In Windows NT, another application will have to be used.
If installing the ISIS driver, a very small utility called Testapp (Testappnt for Windows NT) allows you to quickly check out the scanner.
Testapp does not show the scan image, it is just tests the scanner.

 

25.  Is my ISIS and Scangear software Windows 2000 ready?

The ISIS driver and Pixview CD appears to work well under Windows 2000.
Scangear V1.0 does not appear to work.
You must use the latest version of Scangear.  New SCSI cards should ship with this software
Download Scangear from www.canon.ca
 
 

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26.  All of my pages scan through the feeder but Omnipage Pro 10.0 thinks there are only one or two pages

This information was provided to us from a tech who got it from Caere's web site.  Thanks for forwarding the info.
Try scanning with another program such as Windows Imaging. If all pages are input properly into that application then the problem is NOT with the scanner.
If the document feeder works elsewhere, but not in Omnipage, then check the following:
1. Click Start > Settings > Control Panel > Caere Scan Manager.
2. Right-click your scanner and select Properties.
3. Make sure the Device type: option is set for Flatbed with ADF.
4. Click the TWAIN Scanner Settings tab and set the option Support TWAIN batch scanning to Yes.
5. Close Caere Scan Manager and the Control Panel. Shut down the computer properly and then restart it.

Some Caere products also have a Scanner tab in their Options dialog box (under the Tools menu).
Check the scanner settings there to make sure the Caere product knows that you have an ADF.
 
 

27.  I am having problems with my TWAIN software.  I need some help.
I  have recently come across a TWAIN driver install where another vendors TWAIN driver corrupted something.
Despite all our efforts (re-installing TWAIN, Imaging, Reboots) we could not get any TWAIN application to see any TWAIN devices

After a little research I came up with a solution borrowed from these two sources.

Support Knowledgebase Document 316483 "Troubleshooting TWAIN Scanning Problems" from www.adobe.com
TWAIN 32-BIT INSTALLATION ON 32-BIT WINDOWS PLATFORMS from www.twain.org

Removing and reinstalling the TWAIN driver files
1.  Your TWAIN software may have an uninstall utility.   If so, use this to remove the software and TWAIN drivers
2.  Reboot the computer
3.  Do a find on the following 4 files.
Depending on your OS they could be in C:\Windows or C:\Winnt.
You may have to change your View preferences to "Show all files" to see them.

twain.dll
twain_32.dll
twunk_16.exe
twunk_32.exe
4.  Delete these 4 files above.
5.  Reboot the computer.
6.  Reinstall your TWAIN driver
7.  Cross your fingers

If this procedure does not help your problem, I strongly recommend visiting the two links above for they have more troubleshooting tips.
 

28.  I'd like to get a shareware or freeware image application that supports TWAIN scanning and Viewing JBIG files

Application
 URL
 Size (MB)
 TWAIN Scanning Support
 JBIG Viewing Support
GIMP
 http://www.gimp.org 7
 YES
 ?
IrfanView
 http://www.irfanview.com/
 1.5
 YES
 Not Yet
SLOWVIEW http://www.slowview.at/
 .7
 YES
 YES
XNVIEW http://perso.wanadoo.fr/pierre.g/xnview/enhome.html
 3.6
 YES
 YES
OpenOffice
 http://www.openoffice.org/
 53
 YES
 ?



29.  I'd like to test the capabilities of my TWAIN device.  I'd like a simple program that can do that.
Kevin Rankin was kind enough to point this out to me.  Thanks Kevin

Twirl - TWAIN Probe  http://www.dosadi.com/twirl.htm
"Lets you browse all of the capabilities that can be negotiated with a TWAIN device, and experiment with setting and resetting them. 
The device can be taken through an acquire cycle - Twirl logs messages received from the device Data Source, and displays the TWAIN state as it changes."


30.  I am getting Twain errors with a Canon Lide 30 USB scanner.  I need help
Gary Aycock was kind enough to send me a tip from his experience with this scanner
(Although it is a USB scanner, I felt it best fit on the SCSI scanner page for now)

Gary's Canon Lide 30 USB scanner was connected to a Fic mother board model AZ11 (http://www.fic.com.tw/support/)
Despite many tech support calls, a computer repair shop trip, and formating his HD, he was persistantly getting scanner handler and twain errors
His troubleshooting finally paid off when he flashed his motherboard BIOS from VDA43 to VDA44  
He and his scanner are happy now
Thanks for the tip Gary

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If you find an error or wish to comment please let me know.