This is a collection of links to Knowledge Base documents related to our products
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This article describes the updated TCP/IP printing
components that are available in Windows NT 4.0 Service Pack 3 (SP3). There
are two new registry entries that allow line printer remote (LPR) to use
any available port higher than 1,023. With these entries, LPR is no longer
restricted to only using the 11 TCP Ports (721 through 731) and will not
conflict with reserved ports, even on very busy print servers. This is Microsoft knowledge
base document 179156
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After installation of the intraNetWare Support Pack v4.0, the printing environment ceases to function correctly, i.e. printers have problems connecting to the file server. Must use PMUNLOAD TSKZERFX |
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After initial installation of a service pack
for Windows NT, there are times the service pack may need to be reinstalled.
This article describes those scenarios. This is Microsoft knowledge
base document Q196269.
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When you print more than one worksheet in a workbook,
only the first worksheet is printed duplex. This is Microsoft knowledge
base document Q169033.
This problem applies to many printer features such
as Mailbox, Booklet printing, n-Up printing... |
| With my Macintosh, after I installed an Adobe PS printer driver,
I get the following error when I select LaserWriter 8 in the chooser
The printer driver can not be used because the printing libraries are out of date. The PRINTINGLIB file in the extensions folder must be Apple Computers version 8.6.5. |
Search for KB # 30847 |
Various printing related problems occur when printing
from LaserWriter 8 version 8.6 after installing Adobe's PostScript printer
driver, AdobePS version 8.5.1.
It is suggested to re-install LaserWriter 8 See our Mac page This is Document # 30847 from Apples Tech info Library |
| With NT Server and NT Workstation, device settings in printer properties on the print server will be reset to default when viewed by the client. |
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If Windows NT Server and a Windows NT Workstation
are used in different languages, device settings in the printer properties
are reset to default only by opening the printer properties on the client
(even without changing any settings). For this to happen, the user must have
the right to change printer settings, for example to be able to change the
needed paper forms.
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If installing Canon DDS workstation to Windows 95 or Windows
95a, you must install DCOM for Windows 95.
The Canon DDS 2 readme has a dead link for this file |
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When connecting or printing with ACITS 1. Dial-Up networking may be opened 2. Cannot connect to printer When you run a Winsock application (such as Microsoft Internet Explorer), your Internet provider (such as The Microsoft Network) sign-in screen may appear. |
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Printserver cannot connect to the server. |
Use the search engine for document 10026917 |
Customer watches the connections list on the server
as the print server is reset, and sees it make an initial authenticated
connection to the server, then drop that connection. Another authenticated
connection is made to the server, then that connection is dropped
as well.
This is a Novell Knowledge Base Document 10026917 |
| Netspot crashes with "Program caused an invalid page fault in module MSVCRT.DLL at xxxx:xxxxxxxx" |
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This behavior can occur if you have version 6.00.8168.0 of the Msvcrt.dll file installed. This version of the file is included with Microsoft Visual Studio 6.0 and Visual Basic programs written with Microsoft Visual Studio 6.0. To resolve this issue, download and install the Microsoft Libraries Update. 1.36 MB This is Microsoft Knowledge Base Document 192123 |
| In Excel 97 and 2000 the Printer Name is not listed in Print Dialog Box |
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This is a known Microsoft problem. Solutions
include repairing the Win.ini, Re-installing the printer driver
and rebuilding the User.dat registry This
is a Microsoft Knowledge Base Document 211391 |
| With DDS V2.1, I'm getting alot of Event ID 7016 in NT4
Event ID: 7016 |
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Hinv32 makes standard Win32 calls to enumerate services. Third-party services may stop or log event ID 7016 when Hinv32 makes a call to the Win32 ControlService function and passes it a SERVICE_CONTROL_INTERROGATE control code. This control code requests the service to update its current status information immediately to Service Control Manager. To work around this behavior, you can disable the enumeration of the Win32_Service class by modifying the Sms_def.mof file and setting the reporting for the Win32_Service class to False. We have seen this with DDS V2.1 This is Microsoft Knowledge Base Document 257509 |
| Cannot Install Service Pack 6/6a with High Encryption Internet Explorer on Windows NT4 |
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If you attempt to install the standard-encryption
(or 56-bit) version of Windows NT 4.0 Service Pack 6 or 6a on a Windows
NT 4.0-based computer that already has Microsoft Internet Explorer High
Encryption Pack or Internet Explorer version 5.5 installed, you receive
the following error message:
You have chosen to install a version of the Service Pack with Standard Encryption onto a system with High Encryption. This is not supported. To successfully install this version of the Service Pack, you must install the High Encryption version. Press Help for more information about obtaining the High Encryption Version of this Service Pack. Service Pack Setup will now exit. This issue occurs because the Schannel.dll file that is installed by Microsoft Internet Explorer High Encryption Pack and Internet Explorer 5.5 cannot be overwritten by the service pack installation program. Please review the knowledgebase document for a workaround This is Microsoft Knowledge Base Document Q250867 |
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Search for KB # 2001100214155506 |
After installing Norton AntiVirus (NAV) 2002 on each computer,
the network printer located on the hub only prints a page or two
of any print job and then stops. To get the print job to complete,
you must restart the computer that was calling the printer. You
updated to the latest printer drivers for the network printer, but
that does not fix the problem.
Solution:
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Microsoft Windows XP Home Edition This is Microsoft Knowledge Base Document Q135406 |
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Support Policy for PageMaker 6.5x-7.0 and Win XP 2000 Me NT4 98 |
Search for document # 328682 |
Adobe PageMaker 7.0 was tested in Windows XP, as
well as Windows 98, Windows NT with Service Pack 5 or 6, Windows 2000, and
Windows Millennium Edition. As a result, Adobe Technical Support fully supports
and researches issues that arise when running PageMaker 7.0 in these Windows
operating systems.
PageMaker 6.5x, however, may not meet your expectations in Windows XP, since it was released prior to Windows XP and was not developed for this operating system. Adobe Technical Support provides assistance with using PageMaker 6.5x features in Windows XP and with troubleshooting issues that also occur in Windows 98, Windows NT with Service Pack 5 or 6, Windows 2000, and Windows Millennium Edition |
| Windows 2000 can't add drivers to the NDPS RMS | http://support.novell.com/ Search for document # 10054369 |
Problem: Windows 2000 can't add
drivers to the NDPS RMS
Details; Process works as designed when using a Windows 95/98 or NT. Try to add a new print driver using the Windows 2000 workstation. Browse for printer drivers doesn't work. Browse button to Add Resources to NDPS Broker doesn't respond. Can't browse to add new drivers in RMS database using Windows 2000 Add new drivers is greyed out when adding the driver to the broker from Windows 2000 Workaround: Launch NWAdmn32 with " /DISABLETLSMGR ". This is a Novell Knowledge Base Document 10054369 |
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If you find an error or wish to comment please let me know.