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Updated July-04-2003

iR-2200/2800/3300/3300i Hardware Page 


Latest Software Versions:

iR2200/2800/3300                        iR-3300i
DC-CON 11.01 DC-CON 11.01
R-CON 07.01 R-CON 07.02
Feeder 06.01 Feeder 06.01
Sorter 05.01 Sorter 05.01
FAX PSTN=WLD-31-02 FAX PSTN=WLD-31-02
NIB 03.00 NIB 03.00
PS/PCL 30.06 PS/PCL 41.10
MN-CONT 40.06
MN-CONT 20.08
BOOT-ROM 13.33N/C BOOT-ROM 13.33N
RUI 40.04
RUI 20.05
LANG-EN 40.06
LANG-EN 20.08
LANG-FR 33.01 LANG-FR 06.01

List Of Manuals For the iR-2200/2800/3300/3300i Product

Model                                                         Manual                                       Part Number
imageRUNNER 2200/2800/3300/3300i
Service Manual
FY8-13K8-010
imageRUNNER 2200/2800/3300 Parts Catalog
FY8-31FC-000
imageRUNNER 3300i / Image Reader-B1 Parts Catalog FY8-31FU-000
imageRUNNER 2200/2800/3300 Reference Guide
FA7-2567-010
imageRUNNER 2200/2800/3300 Copying Guide
FA7-2568-010
imageRUNNER 2200/2800/3300 Mail Box Function Guide
FA7-2569-010
imageRUNNER 2200/2800/3300 Service Map
DU7-7009-000
Finisher -J1
Service Manual FY8-13H9-000
Finisher -J1 Parts Catalog FY8-31FE-000
Saddle-Finisher-G1
Service Manual FY8-13HB-000
Saddle-Finisher-G1 Parts Catalog FY8-31FF-000
DADF-H1
Service Manual FY8-13HA-000
DADF-H1 Parts Catalog FY8-31FD-000
Network Multi-PDL Kit-C1 Service Manual FY8-13HE-000
Super G3 Fax Board-J1
Service Manual FY8-13HD-000
Card Reader-C1/D1
Service Manual FY8-13H2-000
Card Reader-C1/D1 Parts Catalog FY8-31F6-000



ISSUES
1)  Can the Fax board be used with a handset?
2) E-677-0001 indicated.
3) How do I remove a forgotten pass code on a secure mailbox?
4) The copies started as light and then ended up as blank copies?
5) The copies are dark or even black. The image is printed on the page but there is dark background on the paper?
6) Intermittent black copies from scanning only.
7) Preventing Timing Belt From DADF-H1 from Falling Off.
8)How many Department ID's can be stored on the iR-3300 Series of machines?
9) How do I Calibrate the LCD Touch Screen Display ?
10) Unable to Print onto an iR-3300 series machine?
11) What does an MMI Clear do?

1) Can the Fax board be used with a handset?
    - At this time it is apparent that using the handset or L2 outlets on the Fax board are not an option.
    - Until further developments we recommend using a splitter easily obtained at your local Electronic Store, which will allow for multi line use with the Fax board.

2) E-677-0001 indicated.
    - This indicates that the system software and the Boot-ROM are incompatible.
    - ie. the Boot-ROM is copier and the system software is network, or vice versa.

3) How do I remove a forgotten pass code on a secure mailbox?
    - To remove a forgotten pass code on a mailbox you must first create a Department Management ID code.
    - Enter the System Manager mode, go into Mail Box Settings.
    - You may now enter the Mail Box with the forgotten pass code.
    - At this point you may change the pass code to a new one, or by entering one 0, and Initializing.
    - You can remove the locked mail box from the system without losing any other information from the machine.

4) Copies started as light and then ended up as blank copies?
    - The copies quality slowly degenerated and the copies ended up as being blank.
    - Scan or printed copies
    - Faulty Laser unit, please replace.

5) The copies are dark, almost black. The image is printed on the page but there is dark background on the paper?
    - The image that is produced from the machine on scan or print is dark or almost black copies.
    - The composite power supply was faulty and needed to be replaced.
    - We have had 1 report of this issue so far.

6) Intermittent black copies from scanning only.
    - Poor ground wire from the CCD Unit.
    - The ground wire is held on in place by a plastic clip.
    - Remove the plastic clip and properly ground the wire to the frame of the machine.
    - If the problem persists, replace the Reader Controller.

7) Preventing Timing Belt From DADF-H1 from Falling Off.
        - Replace the e-ring on the registration shaft with FB6-2705-000
        See Picture Below.

../../images/ering.jpg


8) How many Department ID's can be stored on the iR-3300 Series of machines?
   
    -A Maximum Number of 300 Department ID's that can be stored on the Product.

9) How do I Calibrate the LCD Touch Screen Display ?
    - Enter Service Mode > Function > Panel > Touchkey
    - Use this function to match the points on the screen to the LCD co-ordiantes
    - Use a fine point instrument to assist in function.

10) Cannot Print to an iR-3300 series machine.
    - The machine will respond to a Pind command. Cannot send to a mail box. Cannot Access the RUI.
    - Perform an MMI Clear.

11) What does an MMI Clear do?
    - The MMI Clear will remove information pertaining to the Machine User Settings.
    - Some of the item include, ID Modes, ID Group, Passwords, Mode Memory, IP Addresses .......
    - Please Print out the User Data Lists, P-Print  and any other prints before clearing MMI.

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