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Updated Oct 22 2002

The System Software, Firmware & Adjustment Page.



 
 
 

1  GP-200 IMAGE PROCESSOR/PROTOCOL CONTROLLER UPDATE
2.  I NEED HELP WITH THE SERVICE SUPPORT TOOL
3.  iR-600/550/400/330 FIRMWARE DOWNLOADING
4.  PRINTER BOARD P2/P3/A1/B1 UPDATE
5.  EFI PRINT BOARD SOFTWARE INSTALLATION
6.  iR-400/330 CCD ADJUST
7.  USING THE PDL DOWNLOADER
8.  UPDATING THE iR-5000 BOOT ROM

 
 
 
 


Procedures Checklists For
GP Image RUNNER Products

 

Introduction



This document contains procedure checklists for various operations such as:

This document also contains condensed information relating to diagnostics and troubleshooting, such as:
 
 

The procedures in this document are designed to be a "REMINDER" of what steps are to be taken to perform specific operations (i.e. downloading, calibrating etc.). With each procedure, is a source reference where more information can be obtained on the how and why of the procedure. The procedures are laid out in a simple step by step format.
 
 
 
 
 


List of Proposed Procedures

Downloading

Boot Up Sequences

GP-200 IMAGE PROCESSOR/PROTOCOL CONTROLLER UPDATE




1.  Power DOWN the GP-200.
2.  Open the front door and insert static brush and front door key.
3.  Remove connector cover to expose parallel port.
4.  Connect RS232/NULL MODEM cable to GP-200 machine and laptop computer.
5.  Power UP laptop computer.
6.  Set COM PORT BAUD RATE TO 9600.
7.  Verify download program and file (file with a *.x) IS IN THE SAME DIRECTORY.
8.  Power UP GP-200 machine.
9.  Enter service mode, *5* OPTION
10. Set Baud rate to  MATCH with PC Baud rate

1 = 9600
0 = 19200
11.  Enter Service mode *4*, FUNCTION, 13, JUMP
12.  Select download mode, IPORPRCON 13.  Run Download Program on PC.
14.  Select Baud rate to MATCH WITH GP-200 machine.
15.  Click "DOWNLOAD" and then verify the setup, then press O.K.
16.  Verify proper display on GP-200, then press, O.K.
17.  Click "SELECT FILE",
18.  Choose *.x FILEto download then  click "SELECT"
19.  Click OK and wait for download message.
20.  Click "START".
21.  Wait for download to complete. 22.  When the program is complete, CYCLE the GP-200.
23.  Enter Service Mode, *1*DISPLAY.
24.  Verify IP OR PRCON version number.
END
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2.  I NEED HELP WITH THE SERVICE SUPPORT TOOL

REQUIREMENTS FOR SERVICE SUPPORT TOOL ver.1.25

LAPTOP COMPUTER WITH MINIMUM 133Mhz PROCESSOR + 32Mb OF RAM
WINDOWS 95/98 ( Windows 2000/Windows ME NOT supported)
PRINTER PORT SET TO ECP
IEEE 1284 BI-DIRECTIONAL PRINTER CABLE
OR
CROSS ETHER NET CABLE/ETHER NET CABLE + HUB50Mb OF HARD DISK SPACE
NOTES OF INTEREST
NEW VERSION OF SERVICE SUPPORT TOOL FOR iR 8500.  VERSION 1.25 IS BACKWARDS COMPATIBLE AND CAN BE USED WITH OTHER FLASHING PROCEDURES.

REGISTERING FIRMWARE DATA FILES FOR THE SERVICE SUPPORT TOOL

NOTE: ALWAYS REGISTER ONE FIRMWARE FILE AT A TIME! 1.  Unzip the compressed firmware data file to be registered.
2.  Click on the data file and select OK, to allow the data file to be placed in the "NEW ROM" folder
3.  Run the "SERVICE SUPPORT TOOL" program.
4.  Select "TO NEXT" under "CONTROLLING DATA"
5.  Select "ADDING ROM DATA" then select "REGISTER"
6.  If there is more firmware files to be registered then repeat steps 1 through 5 above.
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iR-600/550/400/330 FIRMWARE DOWNLOADING

PC REQUIREMENTS

MACHINE PREPARATION

1.  Power down machine.
2.  Open front door
3.  Remove parallel cable connector cover.
4.  Place the "COPY/LOAD"switch to the "LOAD" position.

FIRMWARE DOWNLOADING

1.  Connect parallel cable from the PC to the copier.
2.  Power up PC
3.  Power up machine (IF iR600/550, also press "ON SWITCH" on the control panel).
4.  Run "SERVICE SUPPORT TOOL" program on PC.
5.  Select "TO NEXT" under "DOWNLOADING/UPLOADING DATA"
6.  Select PCB to communicate with, then press "CONNECT".
7.  Verify proper setup then press "OK".

8.   After connection is complete, OK
9.   Select "WRITING TO FLASH ROM"
10.  Select the version to download and then press "START"
11.  Select "START WRITE OPERATION"
12.  When the download is complete, verify the proper sum check and then press "END".
13.  Select "RETURN TO PCB SELECTION MENU" and then press "OK".
       If still downloading to another PCB, CYCLE the power switch on the machine and then go back to "STEP 6"
14.  If not then select "ENDING THE SERVICE SUPPORT TOOL "then press "END"
15.  Power down machine.
16.  Disconnect parallel cable and place "COPY/LOAD" switch back to the  "COPY" position.
17.  Replace the parallel connector cover and close the front cover.
18.  Power up the machine and then enter service mode.
19.  Verify that the proper versions are displayed on the COPIER>VERSION>DISPLAY screen in service mode.
END
 
 
  

USING THE PDL DOWNLOADER

This section will deal with how to use the PDL Downloader tool used to install system software to the IR product line of machines.

Machine Preparation

1. Press the "Printer I/F" or "options" key on the control panel.
2. Select "Function"
3. Select "Print Pages"
4. Select "Configuration" page.
5  As an option, you may also select "PS Font List" and "PCL Font List".
 

CONNECTING THE PRINT BOARD AND THE LAPTOP COMPUTER.

1. Turn off the copier's main power.
2 Connect the copier's printer board parallel port to the computer's parallel port which has the downloader tool installed, with a Centronic IEEE 1284
cable.
3. Turn on the computer and start the PDL Downloader tool.

COMPUTER PREPARATION

1. Double click the short cut icon on the PDL Downloader on the desk top of Windows 95/98 or select the PDL Downloader from the Start up menu to start the     downloader tool.
2. Click the select button on the PDL Downloader.
3. Locate the file in which you would like to download to the printer hard drive.
 

COPIER OPERATION

1. Turn on the main power switch ( if dealing with IR-600, also turn on the control panel switch.
2. Press the "Printer-I/F" or "Options" key on the control panel.
3. When the message " Do you want to go to setup?" appears on the screen then press "Yes".
4. If you did not get the above message then restart the copier or go into Function> Reboot Server, under  the" Printer I/F" or "Option" button on the control panel.
5. Select "Format Disk" on the Setup screen on the control panel.
6. When the message "Format Internal Drive?" has appeared then select "YES" and press "OK".
7 On the "Select Level" screen, select "Standard" and press "OK"
8. When the message " Format OK" has appeared on the screen, then press "OK".
9. Go to "Install Software"
10 Select "YES" and then press "OK".
11 When the message "Please copy installation software to the parallel port.", go to "Computer Steps".
 

COMPUTER STEPS

If You have done so already then:

1. Double click the short cut icon on the PDL Downloader on the desk top of Windows 95/98 or select the PDL Downloader from the Start up menu to start the     downloader tool.
2. Click the select button on the PDL Downloader.
3. Locate the file in which you would like to download to the printer board.
4. Click the download button on the PDL Downloader tool.
5. If the downloader tool is working properly, then a message will appear such as "Receiving .................." and a percentage number indicated that data being received will be displayed.
.

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PRINTER BOARD P2/P3/A1/B1 UPDATE



1.  GP-200, Power down machine
2.  Connect parallel cable to parallel port on the laptop computer and the printer board.
3.  Power UP laptop computer.
4.  Verify the location of the download file (*.IMG)
5.  On the printer board, SET BIT 3 - "ON"
6.  Power up the GP-200
7.  Check the LED'S 1,2,3, -that they are on.
8.  Set bit 3 to "OFF"

9.  On the laptop type "COPY (*.IMG) LPT1 /B", and then ENTER 10.  Wait for download to complete. 11.  When complete , enter service mode *1*.
12.  Verify printer board version number.
 
END
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EFI PRINT BOARD SOFTWARE INSTALLATION

PC REQUIREMENTS

MACHINE PREPARATION
1.  Print Configuration Page
2.  Print FONT list
3.  Power down machine.
 
 

NETWORK PRINTER BOARD F1 SOFTWARE INSTALLATION





1. Connect parallel cable to the PC and the printer board.
2.  Power up the PC.
3.  Go to the DOS prompt.
4.  Locate the software directory.
5.  If updating the BOOT ROM then, GO TO STEP 6

UPDATING BOOT ROM
 

6.  On the PC type "COPY (FILE NAME.ROM) LPT1 /B"

7.  REBOOT the printer board.
8.  Go into "Setup" on the printer board.
9.  Select "UPGRADE FLASH" on the printer board.
10.  Now on the PC, press " ENTER".
11. Wait for the download to complete.
12.  When done installing the software, go to step 37.


13.  ON PC TYPE "COPY (FILE NAME.UM) LPT1 /B"

DO NOT PRESS ENTER


14.  REBOOT the printer board
15.  Go into "SETUP"
16.  Select "FORMAT DISK" and then press OK
17.  Select " FORMAT OPTION" and then press OK.

18.  When the format is complete then press "OK".
19.  Select "INSTALL SOFTWARE"
20.   Then press "YES" , then press "OK".
21.  On the laptop press "ENTER".
22.  The data transfer then begins and checks the reading in (percent %) increments.
23.  When data transfer is complete press "OK".
24.   Then select "START SYSTEM" then press OK.
25.  Go into setup and select "RUN SETUP"
26.  Configure the printer board with the information from the configuration sheet from "MACHINE PREPARATION, STEP 1".
27.  If complete with the installation of the system software, "then go to STEP 37". 28.  On the laptop type "COPY (FILE NAME.PSU) LPT1 /B" 29.  REBOOT  the Print board
30.  Go to setup
31.  Select "INSTALL SOFTWARE"
32.  SELECT "YES" and on the laptop computer press "ENTER".
33.  Data transfer will be indicated in "CHECK % READING IS INCREMENTING"
34.  When data tranfer is complete then press "OK"
35.  Select  "START SYSTEM", and then press "OK"
36.  If install of system software is complete then go to " STEP 37" 37.  Power down the laptop computer.
38.  Remove the parallel cable from the computer and the printer board
39.  If system software and postscript upgrade was installed and completed then , "CONFIGURE PRINTER BOARD",if not then go to end.
40.  Print out font list and compare to the first list before the install occurred
41.  Download the missing fonts if necessary.
END
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IR 400/330 CCD ADJUST
QUICK ADJUST
1.  Verify that the following settings are set to door specifications, in service mode under ADJUST>CCD. 2.  In service mode under>FUNCTION>CCD>CCD-ADJbegin execution.
 
CCD/SCANLAMP ADJUST
3.  Remove the rear cover .
4. Locate VR-200 on the DC Controller.
5. Place 5 sheets of white paper on the copy board glass.
6.  Enter service mode
7. Select FUNCTION>CCD>MAN_ADJ
END
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iR-5000 BOOT ROM UPGRADE

An important note:
The IR5000 has 2 ROM DIMM slots.
J1010 holds the Main BOOT ROM
J1009 is normally empty.  It is used exclusively as a ROM DIMM programming slot.
In order to update the IR5000 BOOT ROM you must first obtain another ROM DIMM and insert it into J1009
This ROM DIMM does not have to be blank
The flash procedure will program the ROM DIMM in J1009
After the flash procedure move the ROM DIMM from J1009 to and replace the ROM DIMM in J1010
The older ROM DIMM in J1010 can be now be used for future Boot ROM upgrades
 

I need a iR5000 ROM DIMM
The part number for the ROM DIMM is FG3-1192-000
 

Here is a more detailed prodecure
- Power down copier.
- Remove rear cover of the machine
- Fit the ROM DIMM intended to be flashed into connector J1009 on the main controller (at this point you will have 2 ROM DIMM's in the machine.)
- Connect the bi-centronics cable between the machine and the copier
- Power up the computer and enter the service support tool.
- On the ir-5000, hold down the "2" and the "8" on the control panel to get into the download mode for the flashing of the ROM DIMM. Power up the machine       and hold down the "2" and "8" on the control panel.
- Once your in the down load mode on the copier, go to the computer and select the "boot" program under the ir-5000 section of the service support tool.
- Flash the boot rom.
- See the progress bar indicating the progress of the download work.
- When the download ends press OK > return to unit select menu > OK > Return to main menu > End service support tool.
- On the copier turn off the main power switch and disconnect the power plug
- Replace the ROM DIMM fitted to the connector J1009 of the main controller into the J1010 on the main controller.
- Mount the main controller cover.
- Mount the upper main cover.
 

Updating the Reader controller and DADF-D1
When upgrading to version 11.03 software make sure to upgrade the following;
The Reader Controller firmware must be 4.04 or later.  It is not flashable.  The chip must be ordered from Canon Canada.  Part number FF3-3965-000
The ADF firmware must be 6.02 or later.  It is not flashable.  The chip must be ordered from Canon Canada. Part number FF3-3952-000

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