iR_8500 Hardware Page

Updated April-22-03

iR-85/8500 Hardware Page

**iR-85/8500**
DC-CON	31.02
R-CON	10.01
Feeder	07.01
Sorter	04.03
NIB	2.00
PS/PCL	41.10
MN-CONT(Main Controller)	63.01
BOOT-ROM	10.29N/C
RUI	62.05
LANG-EN	63.01
LANG-FR	63.01

**Mechanical Issues:**
1) The Message "The Platen Glass Is Dirty" keeps appearing on the control panel screen.
2) Blank Copies.
3) When Replacing the Fixing Web.
4) 010C and /or 020A Jam Codes

**Electrical Issues:**
1) When the power is turned on, the display screen on the control panel is blank.
2) Error code E733-0001.
3) Blank/ Light Screen, machine boots up O.K.
4)E744-0001 codes after downloading the Language module to the machine.
5) E677 Codes
6) When the machine is Powered Up, the progress bar stays at about 90% completed

**Procedures:**
1) Flashing The iR-8500 machine.

**Frequently Asked Questions:**
1) Which Service Support tool must be used with the iR-8500 machine?
2) The scan function the iR-8500 is to slow, how can I speed it up?

Mechanical Issues:

1) The Message "The Platen Glass Is Dirty" keeps appearing on the control panel screen.
    - Clean the copy board glass, it may be dirty.
    - The feeding belt of the ADF maybe excessively dirty. Clean or Replace the Feeding Belt.
    - Adjust "CCD-ADJ" and/or "LUT-ADJ "if the problem is still present.

2) Blank Copies.
- Broken shaft on dev. drive assembly
- Replace the Dev Drive Assembly (FG6-7327-000)

3) When Replacing the Fixing Web.
-Be aware that upon replacing the web there are TWO counters that need to be cleared to avoid or remove the E005 code indication
-These counters are located at COPIER>COUNTER>MISC.>FIX-WEBandCOPIER>COUNTER>DRBL-1>FIX-WEB.

4) 010C and /or 020A Jam Codes
- Replace Sensor Arm FB4-2303-000
- Replace Internal Delivery Roller FB5-6833-000

Electrical Issues:

1) When the power is turned on, the display screen on the control panel is blank.
- Poor grounding on the Control Panel Board PCB ( i.e.- main controller).
-Remove the control panel PCB board and clean the grounding contacts in the system box assembly and reinstall in the machine.

2) Error code E733-0001.
    - This is a communication problem between the DC controller and the Control Board PCB (i.e. Main Controller).
    -Check to see if LED 1 and LED 2 on the DC controller blink on and off once power is turned on.
    -If the LED's Do Not blink, then replace the DC Controller.
    - If problem persists then replace power supply .

3) Blank/ Light Screen, machine boots up O.K.
- Cold solder joint on J1 control panel touch screen power supply. (FG6-7738-000)

4)E744-0001 codes after downloading the Language module to the machine.
- This code will occur after replacing an existing language module with a module of an inappropriate version.
- Reload software of a module of the same version using the Service Support Tool.

5) E677 Codes
- If the "BOOT ROM" is a Copier Version and the System Software is a Network Version then the E-677 code will occur.
- Reload the proper system software with the correct "BOOT ROM"

6) When the machine is Powered Up, the progress bar stays at about 90% completed
- Corrupted Boot Rom
- Replace Boot Rom

Procedures:

FLASHING THE iR 8500
THE iR 8500 COMES AS A STAND ALONE COPIER EQUIPPED WITH THE COPIER DIMM (labeled C). TO MAKE THIS INTO A NETWORK PRINTER YOU MUST INSTALL THE PRINTER DIMM THAT COMES WITH THE PRINTER BOARD (this DIMM is labeled N)
WARNING
BE SURE TO ONLY FLASH NETWORK SYSTEM SOFTWARE TO MACHINES WITH PRINTER DIMM (labeled N on chip) ON BOARD AND COPIER SYSTEM SOFTWARE TO MACHINES WITH COPIER DIMM (labeled C on chip) ON BOARD.
IT IS NOT POSSIBLE TO UPGRADE A STAND ALONE MACHINE TO A NETWORK MACHINE BY FLASHING. THE DIMM MUST BE CHANGED.

STEPS
THE iR 8500 REQUIRES AT LEAST VERSION 1.25 SERVICE SUPPORT TOOL.
CLICK HERE TO SEE THE REQUIREMENTS OF THE LATEST VERSION.

1. TURN iR 8500 OFF AND CONNECT THE LAPTOP TO THE COPIER.
2. WHILE TURNING ON THE iR 8500 ENTER THE DOWNLOAD MODE
3. IF THE HARD DRIVE IS BEING REPLACED, DO HDFormat
4. IF HARD DRIVE IS NOT BEING REPLACED AND ONLY SYSTEM SOFTWARE IS BEING UPGRADED SELECT 'FUNCTION>SYSTEM>DOWNLOAD,PRESS OK AND WAIT FOR SCREEN TO READ STANDBY
5. FLASH THE MACHINE SOFTWARE IN THE FOLLOWING ORDER i) SYSTEM ii) LANGUAGE iii) RUI.

NOTE: BE SURE THAT LANGUAGE AND SYSTEM ARE COMPATIBLE.

Frequently Asked Questions:

1) Which Service Support tool must be used with the iR-8500 machine?
- Service Support Version 1.25 or higher Must Be Used with the iR-8500 machine.

2) The scan function the iR-8500 is to slow, how can I speed it up?
    - if the scanner on the iR-8500 is scanning every image, make sure the stream reading feature is turned on.
    - enter Service Mode > feeder > option > DOC-F-SW.
    - enter "0" to enable the stream reading feature.

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If you find an error or wish to make a comment, please let me know.